👋 Need help? Find your most frequently asked questions... and our answers!
Who are your board games made for?
Our games, each more delirious than the next, are made for everyone, adults, teenagers and children. We have designed our games to make you live frenzied games from 7 to 77 years old. Our board games are playable with friends, family and even colleagues and will give you a new look at your loved ones.
When can I play your games?
There is no better opportunity to play our games than the one you choose. From the barbecue afternoon, to the birthday party or the afternoons with the family... all occasions are good to take to release a game of SAVANA. For the most in love among you, SOCIAL Couples will be able to accompany your most intimate evenings
What is a party game?
Party games are simple to understand, fast, entertaining board games whose purpose is not to win, but to have a fun time in a group.
Do I need to create an account to place an order?
The creation of an account is not mandatory to place an order, however we advise you to do so in order to be able to follow your order.
I want to modify/cancel my order, what should I do?
For any modification or cancellation request, you can contact our team by writing to firstname.lastname@example.org. We'll see what we can do for you.
What are the forms of payment accepted ?
You can make your purchase by credit card (Visa, Mastercard or American Express), Apple Pay, Paypal.
Is the payment secured ?
Yes, payment is ultra secure: your card details are encrypted using the SSL (Secure Socket Layer) protocol.
We do not have access to your bank details and do not keep them on our servers. This is also why you are asked for them again with each new transaction on our site.
I would like to receive an invoice by email, what should I do?
Simply contact our team by email at email@example.com indicating your desire to have an invoice and specifying your order number as well as your first and last name.
What are the delivery times ?
Patience, patience... it won't be long! Once your order has been prepared, count 1 to 7 days to receive it at home!
How can I track my package ?
Once the order has been shipped, you will receive a notification email in which you will find the tracking number for your order. Simply click on this link to access delivery tracking.
I received damaged products, what should I do?
You can contact our Customer Service by writing to firstname.lastname@example.org, we are 100% at your disposal and will be able to assist you!