WA App Privacy Policy
Privacy Policy
Effective Date: 16 septembre 2025
SAVANA (“we”, “our”, “us”) is a French board-game and creative leisure company. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, apps, or services.
1. Who We Are
Company name: SAVANA
Registered office: 30 BOULEVARD DU GENERAL LECLERC, 59100 ROUBAIX, France
SIREN / RCS: 883 775 504 R.C.S. Lille métropole
Email: marketing@savana-games.com
SAVANA is the data controller for your personal information under applicable data-protection laws, including the EU General Data Protection Regulation (GDPR)
2. Information We Collect
We collect only what’s necessary to operate and improve our services, for example:
• Contact details (name, email, shipping/billing addresses) when you place an order or contact us.
• Account & communications (newsletter preferences, support messages).
• Technical & usage data (IP address, device/browser, pages viewed) via cookies and similar technologies.
• Product and service usage (e.g., interactions with online features, participation in promotions or surveys).
We do not intentionally collect sensitive personal data (e.g., payment card numbers—handled by payment providers—or government IDs).
3. How We Use Your Information
We use your information to:
• Process and fulfill orders; provide customer support.
• Operate, secure, and improve our website, apps, and services.
• Personalize communications and measure marketing effectiveness.
• Comply with legal and regulatory obligations (e.g., accounting, tax).
4. Sharing of Information
We do not sell your personal data. We may share it only with:
• Service providers/partners (hosting, payment, logistics, analytics, customer support) under contractual confidentiality and data-processing terms.
• Authorities when required by law, legal process, or to protect our rights or users.
5. International Transfers
If personal data is transferred outside the EEA, we implement appropriate safeguards (e.g., European Commission Standard Contractual Clauses) to protect it.
6. Data Retention
We keep personal data only as long as needed for the purposes above and to meet legal/accounting requirements. When no longer necessary, we securely delete or anonymize it.
7. Your Rights
Subject to law (e.g., GDPR), you can:
• Access and obtain a copy of your data.
• Request correction or deletion.
• Object to or restrict processing.
• Withdraw consent for marketing at any time.
To exercise these rights, contact marketing@savana-games.com. We may need to verify your identity before acting on a request.
8. Cookies & Tracking
We use cookies and similar technologies to:
• Enable essential site features,
• Analyze traffic and performance,
• Support marketing.
You can manage cookies in your browser settings; some features may not function without essential cookies.
9. Security
We use industry-standard safeguards (encryption in transit, access controls, secure hosting, least-privilege practices) to protect personal data against unauthorized access, alteration, or disclosure.
10. Children’s Privacy
Our products are for family use, but we do not knowingly collect personal data from children under 13 (or the applicable minimum age). If you believe a child provided us data, please contact us so we can delete it.
11. Changes to This Policy
We may update this Policy from time to time. We’ll post updates here and adjust the effective date. If changes materially affect your rights, we will provide additional notice.
12. Contact Us
For questions or requests about this Policy or your personal data, contact:
SAVANA — 30 BOULEVARD DU GENERAL LECLERC, 59100 ROUBAIX, France
SIREN / RCS: 883 775 504 R.C.S. Lillemetropole
Email: marketing@savana-games.com
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